Privacy Policy

This Privacy Policy describes how Recursivezero Private Limited (“we”, “us”, or “our”) collects, uses, and shares information about you when you use Threadzip and its associated services, including app.threadzip.com, pro.threadzip.com, and lab.threadzip.com (collectively, the “Services”).

By using the Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide

Account information: name, email address, company name, and password when you register.
Profile information: business type, location, and preferences you add to your profile.
Content: fabric listings, images, descriptions, and other content you upload or submit.
Communications: messages you send through the platform or to our support team.
Payment information: billing details processed securely through our payment partners. We do not store full card numbers.

Information Collected Automatically

Usage data: pages visited, features used, time spent, clicks, and search queries.
Device information: browser type, operating system, IP address, and device identifiers.
Cookies and similar technologies: see our Cookie Policy for details.

Information from Third Parties

Authentication providers: if you sign in via Google or other OAuth providers, we receive basic profile information.
Analytics partners: aggregated usage data to help us improve the Services.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve the Services
Create and manage your account
Process transactions and send related notices
Respond to your comments, questions, and support requests
Send product updates, security alerts, and administrative messages
Personalize your experience and surface relevant listings
Monitor and analyze usage trends to improve functionality
Detect, investigate, and prevent fraudulent or illegal activity
Comply with legal obligations

We do not sell your personal information to third parties.

We may share your information with:

Service providers: third-party vendors who perform services on our behalf (hosting, analytics, email delivery, payment processing). They are bound by confidentiality obligations.
Business partners: with your consent, to facilitate integrations or joint offerings.
Other users: information you include in public listings or your public profile is visible to other users of the platform.
Legal requirements: when required by law, court order, or governmental authority.
Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services. You may request deletion of your account and associated data at any time by contacting us at legal@threadzip.com. We may retain certain information as required by law or for legitimate business purposes.

5. Security

We implement industry-standard technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict certain processing
Data portability — receive your data in a structured, machine-readable format
Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at legal@threadzip.com.

7. Cookies

We use cookies and similar tracking technologies. Please refer to our Cookie Policy for full details.

8. Children’s Privacy

The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. International Transfers

Recursivezero Private Limited is incorporated in India. If you access the Services from outside India, your information may be transferred to and processed in India or other countries where our service providers operate. We take steps to ensure appropriate safeguards are in place.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date. Your continued use of the Services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Recursivezero Private Limited
Email: support@recursivezero.com
Website: https://www.threadzip.com